Privacy Policy

Privacy Policy

1. Introduction

Krol Trans Ltd. provides Road Transport Services, Freight Forwarding, Customs Services and the accompanying logistic operations. At Krol Trans the privacy and security of our customers and website visitors are of paramount importance. Krol Trans is committed to protecting the data you share with us. This privacy policy explains how Krol Trans processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through the use of its website.
For the purposes of this policy, Krol Trans defines the term “Visitor” as an individual that visits our front-end website (for example https://www.kroltrans.com).
Any information You provide on Krol Trans` website is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Krol Trans implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

2. Collection and use

2.1 .General

The following sections cover the specifics of the website Visitors from which data is collected.

2.2 Website Visitors

If you are a Visitor to our website, then this section is relevant for you. By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. Krol Trans may collect, record or analyze information of Visitors to its website. We may collect your IP address but we do not use cookies and collection for profiling. Furthermore, Krol Trans may collect and process any Personal Data that you volunteer to us in our website’s form, such as when you sign up for our current loads list..
Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, your areas of interest, interest in Krol Trans service and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between Krol Trans and yourself.
Krol Trans gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, pages clicked on or where Visitors have come from with the provided in the the standard hosting service tools.


2.2.1 Purpose of processing personal data

Krol Trans uses the collected data to perform desired service, communicate with Visitors, to customize web content for Visitors, and to improve its website by analyzing how Visitors navigate it.

2.2.2 Sharing personal data

The data we collect from you is stored within the European Economic Area. We do not transfer any Personal data. Krol Trans may share such information (name, address or contacts) with service subcontractors in order to provide a requested service or with the government authorities, their agencies and subdivisions only if it is required by law and under the relevant legal order.

2.2.3 Right of access

At any time You may request information about your personal information we store. You can contact us, then your personal data will be provided to you by e-mail.

2.2.4 Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer.
Krol Trans Ltd. website is not using Cookies.

2.2.5 Links to other sites

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Krol Trans is not responsible for the content or privacy policy of these other sites.

2.2.6 Controller

Krol Trans processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:
The Krol Trans entity which you as a Visitor of our website entered an agreement with when using Krol Trans website, will be the Controller for Visitors data.
All data collected by Krol Trans through the website will be stored exclusively in secure hosting provided by SuperhostingBG. Krol Trans has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the security regulations. All transfers of data internally if done, is in accordance with this data processing agreement.

3. Retention and deletion

Krol Trans will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Krol Trans site does not use Users accounts or collect data for remarketing purpose. When visitors data expired, or is no longer needed for the purpose of the provided service, all Personal Data collected through the site will be deleted, at request of the visitor and as required by applicable law. Visitors have the right to request the deletion of data, except where there is an important reason and / or a legal obligation to process it

4. Acceptance of these Conditions

We assume that all Visitors of our website, have carefully read this document and agree to its contents by ticking the box next to Privacy Policy. If someone does not agree with this privacy policy, they should refrain from using our website. We reserve the right to change our privacy policy as necessity dictates. Continued use of Krol Trans website after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of Krol Trans website Terms of Use.

5. Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Krol Trans or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information only when we have good reason to believe that this is legally required.

6. Krol Trans` Data Protection Officer

Krol Trans has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address: “Attention to Data Protection Officer” at This email address is being protected from spambots. You need JavaScript enabled to view it.